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Support

Help ON Steroids

Theme & Plugins Suport

This page will be a great resource for those seeking help with Nynaeve, Elayne or our plugins. We will document usage, possible pitfalls and solutions and keep on updating details where need be.

Our Products

Elayne Theme

Elayne is a professional WordPress block theme designed for modern businesses, offering sophisticated patterns and conversion-optimized layouts with no coding or expensive page builders required.

Elayne Blocks Plugin

Elayne Blocks provides custom Gutenberg blocks including Mega Menu, Carousel, FAQ Tabs, and Search Overlay. While originally developed as a companion plugin for the Elayne theme, these blocks work with any WordPress theme.

Nynaeve Theme

Nynaeve is a modern WordPress theme built on Sage 11 with reusable custom blocks using WordPress native tools and the Roots.io stack. Perfect for developers who want custom block development with modern build tools.

Callandor Plugin

Callandor is a WordPress block pattern library plugin specifically designed for non-block and hybrid themes like Sage 11. Build beautiful, business-focused pages faster with professionally designed patterns that seamlessly integrate with your theme’s design system.

How to Get Support

GitHub Issues

For bug reports, feature requests, and technical issues, please use the GitHub issue tracker for the specific product. This helps us track and resolve issues efficiently.

Before opening an issue:

  • Search existing issues to see if your problem has already been reported
  • Include your WordPress version, PHP version, and theme/plugin version
  • Provide steps to reproduce the issue
  • Include screenshots or error messages when relevant

Contact Us

For general inquiries, custom development requests, or if you’re not sure where to start, please use our contact form. We’ll get back to you as soon as possible.

Documentation

Each product includes comprehensive documentation in its GitHub repository. The README files provide installation instructions, feature overviews, and usage guidelines. Contributing guides offer technical details for developers who want to extend or modify the code.

Contributing

We welcome contributions to all our open-source projects. Whether you want to report bugs, suggest features, submit patterns, or improve documentation, your contributions help make these products better for everyone.

Ways to contribute:

  • Report Bugs: Open an issue on GitHub with detailed information
  • Suggest Features: Share your ideas through GitHub issues or discussions
  • Submit Code: Fork the repository, make your changes, and submit a pull request
  • Improve Documentation: Help us make our docs clearer and more comprehensive
  • Share Patterns: Create and submit new block patterns for themes and plugins

Please review the CONTRIBUTING.md file in each repository for specific guidelines and development setup instructions.

WordPress.org Support

Some of our products are available or will soon be available on WordPress.org. Once published on the WordPress.org repository, you’ll also be able to get support through the WordPress.org support forums for those products.

Requirements

All our themes and plugins have minimum requirements to ensure optimal performance and compatibility:

  • WordPress: 6.6 or later (6.7+ for Elayne Blocks)
  • PHP: 8.0 or later (8.2+ for Nynaeve and Callandor)
  • Modern browsers: Latest versions of Chrome, Firefox, Safari, and Edge

For developer environments, additional requirements like Node.js and Composer may apply. See individual product documentation for details.