On-Call WordPress Support — EU, US & Australia
On-Call WordPress Developer When You Need It
Get expert WordPress help on-demand. Hourly support from €65/hour with no retainers, no minimums, and no long-term contracts. Perfect for SMEs who need occasional expert assistance.
24-48 hour response time
200+ SMEs served since 2009
No retainers, no lock-in
Free 15-min consultation
Our On-Call Services
What We Handle On-Demand
From quick fixes to ongoing support — pay only for the hours you use.
Core & Plugin Updates
Keep WordPress, plugins, and themes updated and secure. We test updates before applying to avoid conflicts. From €50. Request updates →
Security & Backups
Daily backups, security scans, malware removal, and hardening. Sleep easy knowing your site is protected. From €75. Request security check →
Speed Optimizations
Image optimization, caching setup, database tuning, and CDN configuration. Average 40-60% faster load times. From €85. Request optimization →
Bug Fixes & Troubleshooting
PHP errors, plugin conflicts, theme issues, and white screen fixes. We diagnose and resolve quickly. From €65. Request help →
WooCommerce Customization
Product setup, payment gateways, shipping rules, and custom functionality. iDEAL, Mollie, Stripe integrations. From €95. Request customization →
API & Custom Development
REST API integrations, custom post types, webhooks, and bespoke plugin development. From €110. Request custom dev →
Why SMEs Trust Our On-Call Service
Pay Only for Time Used
No retainers, no minimums, no monthly commitments. Use 1 hour or 100 hours — you only pay for what you use. Most SMEs spend €250-€800/month for 5-10 hours.
European Expertise, Global Coverage
Based in Europe, serving clients across US and Australia. 15+ years WordPress experience. GDPR-compliant, same-language communication.
24-48 Hour Response
We respond to all inquiries within one business day. Urgent issues get priority handling. Typical turnaround: same day to 48 hours.
WordPress Core Expertise
We work with the core platform daily — not just themes and plugins. Clean code, best practices, security-first approach. Your site stays fast and maintainable.
Simple Hourly Pricing
Pay only for the time you use. No surprises, no hidden fees.
General WordPress Work
Updates, bug fixes, content changes, simple customizations
€65-€80 per hour
✓ Pay only for time used
✓ No retainer or minimums
✓ 24-48 hour response time
✓ Time tracking with reports
Advanced Development
MOST POPULAR
API integrations, custom themes, performance tuning, Trellis setup
€80-€120 per hour
✓ API integration & custom development
✓ Custom theme & plugin development
✓ Performance optimization guaranteed
✓ Trellis hosting & server setup
Emergency & Priority
Hack repairs, malware removal, site recovery, urgent fixes
€95-€150 per hour
✓ Hack repair & malware removal
✓ Site recovery & restoration
✓ Same-day response for emergencies
✓ Database & file recovery
Frequently Asked Questions
How does on-call WordPress support work?
You contact us with your WordPress need, we scope the work, you approve the hours, we complete the task. Simple. We track all time precisely and send you detailed reports. No surprises, no hidden fees — just expert WordPress help when you need it.
How many hours do most SMEs use per month?
Most small and medium businesses use 5-10 hours per month for maintenance, updates, and small improvements. This typically costs €250-€800/month at our €65-€80/hour rate. Some months you may need 2-3 hours, other months 15-20 — it all depends on your needs.
Do you work with businesses outside the Netherlands?
Yes. We serve SMEs across Europe (Netherlands, Belgium, Germany, UK), the United States, and Australia. All communication is in English; Dutch-language support is available on request. Our time zone coverage spans Europe and US business hours.
What’s your response time for support requests?
We respond to all inquiries within 24-48 hours. For urgent issues (site down, security breach), we typically respond within 2-4 hours and can begin work immediately if needed. Emergency and priority work is billed at €95–€150/hour due to the priority handling and faster turnaround.
What types of WordPress tasks can you handle?
We handle everything WordPress: core and plugin updates, security hardening, speed optimization, bug fixes, WooCommerce setup and customization, API integrations, custom theme and plugin development, database migrations, emergency hack repair, malware removal, backup configuration, and more. If it’s WordPress-related, we can do it.
What’s the difference between general and advanced rates?
General work (€65-€80/hour) covers updates, basic customizations, bug fixes, and standard tasks. Advanced work (€80-€120/hour) covers API integrations, custom development, Trellis server setup, performance tuning, and custom theme/plugin creation. We’ll confirm the rate category before starting any work.
Need On-Call WordPress Support?
Tell us about your project. We’ll send you a free quote within one business day. No commitment required.