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WooCommerce & Compliance

The EU rules your WooCommerce shop has to follow

Pricing, returns, withdrawal, VAT, accessibility and product safety, explained in plain language. Each topic links to a full guide with the WooCommerce setup steps.

Who these rules apply to

WooCommerce EU compliance is not about where your business is registered. If you sell to consumers in the EU, these rules apply to you, wherever you are based. They follow the customer, not the company. A shop in the US or Australia that targets EU shoppers, with euro prices, EU shipping or EU-language pages, is covered too.

Two caveats. Many of the rules are EU directives that each country turns into its own law, so details differ between the Netherlands, Belgium, Germany and France. And these guides explain the rules for shop owners; they are not legal advice.

The guides, by topic

Pricing and sales

EU discount pricing: the 30-day lowest-price rule

Any crossed-out price, “-20%” badge or “was / now” line has to show the lowest price you charged in the previous 30 days. What the rule requires, the exemptions, and the plugins that track price history.

Cancellations and returns

Returns and refunds under EU law

EU law gives shoppers 14 days to withdraw from an online order. How to set up refund workflows, a compliant returns policy page and refunds through Mollie and Stripe.

Accessibility

The European Accessibility Act and your store

Does the Act apply to your shop? Who is exempt, what WCAG 2.1 AA asks for, and how to get an EU shop compliant. For a worked example, see the accessibility audit of our own theme.

Privacy and cookies

Warder cookie consent

Cookie consent is part of selling to EU shoppers. Warder is our free, self-hosted GDPR cookie banner for WordPress and WooCommerce, listed on WordPress.org.

Cancellations and returns

The EU withdrawal button

Since June 19, 2026, online stores selling to EU consumers need a withdrawal function: a labeled link, a confirmation step and an acknowledgement. What WooCommerce 11.1 covers and what you still add yourself.

Tax

EU VAT setup for WooCommerce

The €10,000 OSS threshold, B2B reverse charge, VAT rates by country and which tax plugin to use.

Product safety (Deutsch)

GPSR in WooCommerce

Die Pflichtangaben der GPSR auf der Produktseite: Herstellerdaten, verantwortliche Person und Warnhinweise. Auf Deutsch.

When WooCommerce changes

WooCommerce 11.0 and 11.1 for EU stores

WooCommerce 11.0 changed how stock is restored when payments fail, which matters if you sell on iDEAL, SEPA or Klarna. 11.1 adds a native EU withdrawal page.

Frequently Asked Questions

Not Sure Which Rules Apply to Your Shop?

Tell us what you sell and where you ship. We will tell you which rules apply and what it takes to meet them, at a flat €65 an hour or a fixed price when the scope is clear.

Last reviewed October 14, 2026. These guides are a practical overview for shop owners, not legal advice. For a specific campaign or market, check the position with a qualified adviser or your national consumer authority.